We are doing our best to be sustainable. Today we have ECO postal boxes and pouches that are made from recycled materials. Tomorrow, we will do more. We want to be conscious about our responsibility to protect the world we all share. 

To maintain the luster and beauty of VELOWE items and prolong life, we highly recommend removing all your jewelry before physical activities that could lead to contact with water.

Avoid letting items come in contact with harsh chemicals, perfumes, lotions or hair products, as these may damage the layer of metal plating and cause discoloration.

For more details, check out our Jewerly care page

SHIPPING POLICY

✓  Free shipping on domestic orders $85+
✓ 15 Day Returns from the moment you received your order. 

✓ 1 business days for processing before your order ships.

RETURN POLICY

✓ products must be return in their original conditions.

On domestic orders, we offer 15-day free returns for store credit.

For a refund back to the original payment method, a $5 return shipping fee will apply.